Terms & Conditions

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Our Privacy Policy

This page informs you about our policies regarding the types of information we may collect, how we use it, and how we protect it when you download and use our mobile application. We use your data to provide and improve the service. By using the application, you agree to the collection and use of information in accordance with this policy.

 
Information Collection and Use:
We collect several different types of information to provide and improve our services to you, and the collected data can be categorized as follows:
 
1. Personal Data:
When downloading, registering, or using Dr. Wael Ghanem's application, you may be asked for specific personal data to contact or communicate with you, which may personally identify you. This data may include:
- Email address.
- First and last name.
- Phone number.
- Gender (male or female).
- Medical history information.
 
2. Usage Data:
We may also collect information about how the application is accessed and used ("Usage Data"). Usage Data includes information such as your mobile device's operating system, information about the mobile network, device phone number, browser type and version, pages of the service that you visit and the time and date of your visit, and the time spent on those pages.
 
3. Tracking Technologies:
We rely on cookies and tracking technologies to track activity on our application and retain certain information. You can configure your browsing to refuse some or all cookies. However, if you do not accept cookies, you may not be able to access certain parts of the application, or it may not function properly.
 
Data Use:
Dr. Wael Ghanem's application uses the collected data for various purposes, including but not limited to:
- Providing you with the application, its contents, and any other information or services you request from us.
- Notifying you about your account.
- Notifying you about the availability of application updates and any changes to the services provided.
 
The data we collect also helps us improve the application and provide a better and more personalized experience by:
- Understanding our customers' and application users' patterns.
- Storing information about your interests, allowing us to tailor our application to your individual interests.
- Speeding up the results of your search queries.
- Detecting and addressing technical issues and preventing them.
 
Data Transfer:
Dr. Wael Ghanem's application takes all reasonable steps to ensure the secure handling of your data in accordance with this privacy policy, and your personal data will not be transferred unless adequate controls are in place, including data security and other personal information.
 
Information Disclosure:
Protected health information or other personal information we collect or provide may be disclosed for the following purposes:
- Compliance with any court order or legal process.
- Protection and defense of the rights or property of Dr. Wael Ghanem's application.
- Prevention of potential violations.
- Protection of personal safety of all users.
- Protection from legal liability.

More about our Privacy Policy

Data Security:
The security of your data is important to us. Therefore, we implement technical, physical, administrative, and organizational measures designed to secure your protected health information and other personal information from loss, unauthorized access, alteration, or disclosure. All information you provide us with is stored behind secure walls that comply with applicable government regulations.
The safety and security of your information also depend on you. When we provide you with your password to access certain parts of our application, you are responsible for keeping this password confidential. You should not share your password with anyone.
Please remember that no method of transmission over the internet or electronic storage is 100% secure. While we seek to use acceptable means to protect your personal data, we cannot guarantee its absolute security.
 
Payment Information:
All credit card and personal information details will not be stored, sold, or shared with any third party. If you make a payment for our services on our website, the details you are asked to submit will be directly provided to our payment provider through a secure connection.

Children's Privacy:
The application is not intended for individuals under 18, and we do not knowingly collect information from individuals under 18 without parental consent. If we receive information from a person under the age of 18 without parental consent, we take steps to promptly delete that information.
 
Changes to our Privacy Policy:
Our privacy policy may be updated from time to time. If we make material changes in how we handle the protected health information of our users, we will post the new privacy policy on this page, along with a notice that the policy has been updated, and we will notify you through an alert within the application during your first use after the change. We will also notify you via email before the change becomes effective. It is advised to review this privacy policy periodically to stay informed of any changes, as the changes are effective when they are posted on this page.
 
Your Ability to Access and Correct Your Information:
You can review and edit your protected health information or other information by logging into the application and visiting your account profile page.
 
Protection:
Your account information is protected by a password for your privacy and security. The password is encrypted using the latest methods.
 
Contact Us:
If you have any questions about this privacy policy, contact us at [email protected].